The Grill at Macy’s

Reviews

• David C.

  star star star star_border star_border 12 September 2026

  This is a great place, however, last time I
  went I asked for a bacon sandwich at
  12:05pm, refused as they only do them till
  midday, on my last visit... Arrived at 9:45 ordered breakfast.... And at 10:30 refused as the chef hasn't arrived yet! Also on arrival there was vomit at the steps which hadn't been cleared from the night before (presumably left by drinkers not diners ).
  Otherwise excellent ! Shame.
  Love the blackadder recording in the Ioo
  tho... A nice touch!
  I think the owner needs to be present a bit
  more often perhaps!
  It's ashamed really because it has the potential to be a 5 !

• Rowena H.

  star star star star_border star_border 8 September 2026

  I have to say, I had been forewarned about the service before popping in, and so perhaps my lowered expectations meant that my experience at Macy's wasn't too bad. I was en route to town and wanted to nip in for a quick drink, so decided to try the new cafe out before catching the bus in.
  
  I have to say, I love the space. It somehow seems much better than when it was Starbucks, trendier. I love the big table in the middle, it feels very Californian (or perhaps reminds me of a place I love in San Francisco), and comes complete with a number of papers to peruse. The tall ceilings and classy decor make it a very pleasant place to hang out and take in a coffee, and there's still the cosy spots around the back if you want to hide away.
  
  The menu looks great, although I was liquid focused, so I can't speak for the bites. Being as I've been suffering of late from the dreaded tonsillitis, I opted for one of their fresh juice concoctions, the apple, acacia honey, mint and pineapple juice. Sounds amazing, right? It was. Freshly made, utterly delectable, and *just* what the doctor ordered. It was pure nectar and so refreshing-I highly recommend.
  
  So, why not a higher rating? Well. Much as I'm utterly enamoured of this new found juice drink, I have to agree that the service was a little off. I went to the till to order, which is fine, and the girl was pleasant if a little brusque. However, I had to wait an inordinately long time to get my drink, even accounting for it being freshly made. (And there weren't many customers, either.) The other small gripe was that the juice cost £3 -and it wasn't very big either. I'm not too worried about that, since I know it was all quality and that's what I'd hoped for, but it's erring on the side of overly-pricey.
  
  So. The service wasn't as bad as other people seem to have experienced, but it really could have been better. In any case, I'll certainly go back for a second round-and hopefully will be able to enjoy another of their excellent drinks, perhaps with a little more speed and smile!

• Tammy W.

  star star star star_border star_border 6 September 2026

  So, the reviews on here didn't bode well for us to try the Grill but nonetheless I like to give a place at least it's one chance to show me what its made of so me,Mr and our 2 friends went for dinner @ Macys yesterday.
  
  We hadn't booked & when we entered the grill it was empty- slightly perturbed then as to why they sat us behind the serving counter as if we should be 'out of the way'.
  I wasn't too happy with the table but the waitress didn't seem to be approachable enough for us to ask to be moved.
  (for those who have been here when it was Starbucks we had been sat just near the stairs which lead up to the toilets and the back room)
  
  We were allowed sufficient time to browse the menu which seemed quite a good menu but struck me as 'bitty'- maybe missing something off it.
  There was a selection of salads, predominantly meat and a good choice of accompanying side dishes.
  We didn't play much attention to the starters so I won't comment.
  
  Our drinks orders were taken and the waitress was helpful in suggesting the £7 house wine offer but my friend has requested slimline tonic and they had none, and no alternative 'diet' or low-cal drinks. He was not impressed!
  
  We ordered the food and had an insightful chat about skinny fries V's the big fat chips and we were happy that the staff seemed up until now- quite attentive.
  
  The orders seemed to come out in good time.
  The 2 who had ordered 'dutch fries' had their orders served with skinny fries so we asked for that to be rectified and they were took away and brought back a short while later.
  
  The steak with chili rub I'm told was very good-if a little underdone even though it had been asked for rare- it was raw in the middle! and the big fat chips were lush
  The chicken skewers had a lovely 'charred taste' and was good quality chicken yet the pineapple salsa served with it lacked a bit of...........someting. The skinny fries were just OK.
  The chicken burger which had originally been served wrongly with skinny fries and brought back when it was corrected was then almost cold but my Mr,being one who doesn't really like to fuss just ate it. He commented it was nothing special.
  The other diner also had the skewers with dutch fries which oozed cheesiness and had nice fresh spring onions
  
  The dishes were left too long before being taken away in our opinion and there was also a break in service before we were offered dessert.
  Also, if offering brownies I would bring the flavour board over so I knew the selection available!
  We ordered and lo and behold- one of the ice-cream flavours was not available.
  Again, another bit of a server error.
  
  The brownies however are luscious! We'd asked for ours warm and they were gooey and delightful. The ice cream flavours were rich and good quality!
  
  The Grill certainly has its good points but the bad points are the niggly little ones which are noticeable!
  For the portion size I would say it slightly pricey but the food is good quality. (£72.30 total for the meal/dessert/drinks)
  
  We weren't blown away by our experience but it was nice, just that.
  A few more tweaks for the evening service and I would consider going back, especially for the brownies!

• James D.

  star star star star star_border 2 September 2026

  Having read the reviews on here I wasn't expecting much but ended up having a great evening at Macy's. We were sat down straight away even though they were pretty busy, staff were attentive though out our meal and the owner even came over to introduce himself. I can see why people might perceive the staff as a bit 'too cool for school' but I found them very friendly and approachable.
  
  They had a decent selection of alcoholic and soft drinks. Beers and Koppaberg were a bit pricey but there was plenty of choice. Wine list was good and fairly priced, we quaffed a bottle of fruity but not too sweet Pinot Grigio Rosato for £15. Tap water comes in retro carafes which looked pretty smart.
  
  We shared jerk chicken skewers and steak nachos to start which were good- only criticism would be the jerk chicken wasn't as hot as I expected. The steak was some of the best I have had in a while.
  
  We followed these with some huge prawns with roasted garlic aoli, skinny fries and salad and the full rack of ribs. I upgraded my skinny fries to Dutch style and also ordered some extra BBQ sauce. Ribs were frankly, amazing and the prawns were perfectly cooked. I probably wouldn't order the extra sauce as it was almost too sweet and very rich but the Dutch fries, served with cheese and spring onions were excellent savoury foil for the glazed ribs. When they bought the food out I thought the portions looked a bit on the small side but I really struggled to finish my meal.
  
  We didn't order desert or coffee as I would probably have had to be rolled out of the place. For some reason they were playing an episode of blackadder over the speakers in the toilet which was a bit bizare to my mind, but some of the decor is a bit off the wall so maybe it's the trend now. It's not cheap at Macy's but you get a good feed and I thought the service we received was spot on, maybe they have taken onboard some of the issues raised in previous reviews. It probably isn't somewhere to go regularly but when you're Hollywood spending for the first week after getting paid or just want something a bit more upmarket than the usual Headingley fare then its well worth a visit.

• Natalia M.

  star star star star_border star_border 31 August 2026

  I FINALLY managed to get someone to come with me for a coffee there, aaaaand it was my dad.  We went for a a quick coffee and a snack. I had earl grey tea and my dad a double espresso accompanied with a whiskey and walnut brownie for me and a slice of chocolate cake air sprayed with gold for my dad. As the drink goes it was ok although being spoiled by a different coffee shop that I get a pot with the same price I felt a bit weird. My brownie was nicely moist, it was really yummy and the whiskey cut the intensely chocolate goodness and managed to finish it in one go. I also tried my dad's cake and that was nice too but the chocolate was too much for me. (I can't eat too much chocolate in one sitting, there was nothing wrong with the cakes).  
  
  After this i went once more. This time it was with my boyfriend. I got a bit disappointed that they didn't had the brownie I was craving for (and the reason I wanted to go again.) This time for some reason also forgot to put tags on the brownies so you couldn't tell what flavor were they and the waitress wasn't particularly loud with her talking so i just randomly picked the butterscotch one. It was ok for me but my boyfriend who is fan of all things caramel liked it more. He got a really yummy "New York hot dog" which unfortunately there is no photo of it because it was gone quite quick. Although the first time the service it was ok the second time it was a bit slow but i think it was like that because it was busy. Alos i think the hot dog was cooked at the time of order because it took a while to come.
  
  And one more think. PLEASE put an umbrella to the outside tables, just because is under a tree it doesn't mean the rain doesn't reach. I am a smoker and I am willing to  sit outside in the cold so i can have my drink the way i like it.